A lot of the negative reviews I see for vet hospitals are from pet owners angry about being made to wait in their cars for (understandably) long times.
In light of the new surge in COVID cases, I’ve created a few friendly flyers acknowledging and offering an explanation for wait times, thanking pet owners for their patience and understanding, and offering to let them use the restroom.
Hopefully, these will help alleviate some client frustrations and make things just a little easier for vet staff.
Use the “Download” buttons to download the full-size PDF. The preview images shown on the page are lower-resolution thumbnails and will yield low-quality print results.
“Thank you for your patience” Flyer
Thank you for your patience
We know how important every pet is to its family, so we take the time needed to thoroughly examine and treat every pet that comes through our doors.
We apologize for the wait, but please rest assured that when it’s your turn, we will do the same for your pet.
Thank you for your understanding. If you need to use the restroom, please do not hesitate to ask.
“Why the Long Wait?” Flyer
Why the long wait?
Due to a 70% increase in pet ownership and staffing shortages, you may be experiencing higher than normal wait times.
We are also seeing a higher number of emergencies as other hospitals are at full capacity.
Every pet is important to somebody, so critical patients are seen to before non-emergent cases.
Please know that if the situation were reversed, we’d do the same for your pet.
We thank you for your patience and understanding.
“Restroom Available Inside” Flyer
Restroom available inside
For the safety of our staff, clients, and families, please put on a face mask before asking to enter the building.